Privacy Policy

Information We Collect

When you interact with dorlaventhaweb's financial analysis platform, we collect various types of information to provide you with personalized financial insights and improve our services. Understanding what information we gather helps you make informed decisions about your data.

Personal Information

Business and Financial Data

To provide accurate financial analysis, we collect business-related information you voluntarily share through our platform. This includes financial statements, revenue data, expense categories, and other business metrics necessary for generating meaningful insights.

Technical Information

Our platform automatically collects certain technical information to ensure optimal performance and security. This data helps us identify potential issues, improve user experience, and maintain the integrity of our financial analysis tools.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with dorlaventhaweb's financial analysis platform. We believe in transparent data usage and want you to understand exactly how your information contributes to the services we provide.

Service Delivery

The primary use of your data is to deliver the financial analysis services you've requested. This includes generating personalized reports, creating custom dashboards, and providing recommendations based on your specific business context and financial goals.

Communication and Support

We use your contact information to maintain communication about your account, provide customer support, and share important updates about our services. This includes responding to your inquiries, troubleshooting technical issues, and notifying you about new features or changes to our platform.

Platform Improvement

Aggregated and anonymized data helps us understand how users interact with our platform, which features are most valuable, and where we can make improvements. This analysis never includes personally identifiable information and focuses on patterns and trends across our user base.

Data Security and Protection

Protecting your financial information is our top priority. We implement comprehensive security measures designed to safeguard your data from unauthorized access, alteration, or disclosure. Our security framework follows industry best practices and is regularly updated to address emerging threats.

Technical Safeguards

Access Controls

We maintain strict access controls to ensure only authorized personnel can access your information. Our team operates on a need-to-know basis, with different levels of access based on job responsibilities and security clearance levels.

Your Rights and Choices

You have several rights regarding your personal information and how it's used on our platform. We respect these rights and provide clear procedures for exercising them. Understanding your options helps you maintain control over your data and privacy preferences.

Data Access and Portability

You can request access to all personal information we hold about you, including your financial data, account details, and usage history. We provide this information in a structured, commonly used format that allows you to transfer your data to another service if desired.

Data Correction and Deletion

If you discover inaccuracies in your personal information, you can request corrections through your account settings or by contacting our support team. You also have the right to request deletion of your personal data, subject to certain legal and contractual obligations.

Communication Preferences

You can control how and when we communicate with you through various preference settings. This includes opting out of marketing communications while still receiving important service updates and security notifications.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention policies are designed to balance your privacy rights with our legitimate business needs and regulatory requirements.

Retention Periods

Different types of data have different retention periods based on their purpose and legal requirements. We regularly review and delete data that's no longer needed, ensuring we don't keep your information longer than necessary.

Automated Deletion Processes

We've implemented automated systems that regularly identify and delete data that has reached its retention limit. These processes include multiple verification steps to ensure accuracy and maintain detailed logs of all deletion activities for audit purposes.

Third-Party Services and Sharing

While we don't sell or share your personal information for marketing purposes, we do work with carefully selected third-party service providers to deliver our financial analysis platform. These partnerships are governed by strict contractual obligations to protect your privacy.

Service Providers

Legal Disclosure

In rare circumstances, we may be required to disclose your information to comply with legal obligations, respond to valid government requests, or protect our rights and the safety of our users. Such disclosures are limited to what's legally required and are subject to appropriate legal protections.

International Data Transfers

As a company operating in Malaysia with users across different regions, we may transfer your data internationally to provide our services effectively. All such transfers are conducted with appropriate safeguards to ensure your data remains protected regardless of location.

Changes to This Privacy Policy

We periodically review and update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform before the changes take effect.

Minor updates that don't materially affect your rights may be made without advance notice, but we'll always update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.